NOTE: The company did not include a photo of the product in question, as many if not most companies do when they submit this type of information to the FDA. I sent them this correspondence through their contact form on their website; A follow up to your FDA allergy alert. Next time it would be a good idea for you to include a photo of the packaging, this helps the consumer readily identify the product. Especially when you are going to limit their ability to contact your company due to a religious holiday. As you noted in your allergy alert; "People who have allergies to almonds run the risk of serious or life-threatening allergic reaction if they consume this product.". With that being the case you need to do everything in your power to help them identify the product in question and the FDA system allows for the inclusion of photos of the product. Kindest Regards, Frank Elder NowThatsCookin.com. If you wish to contact them directly to receive photos of the product in question you can do so at the numbers below or you may want to use the contact form I used here; http://www.oberlanderbaking.com/contact.asp
Orthodox Baking Co Issues Allergy Alert On Undeclared Almond Paste In "Chocolate Kokosh Cake"
For Immediate Release
April 10, 2017
Orthodox Baking Co. in Belleville, N.J. 07109, today announced a voluntary recall of its 16 ounce packages of Oberlander Gluten Free Brand “Chocolate Kokosh Cake" chocolate filled cake because they contain undeclared almond paste. People who have allergies to almonds run the risk of serious or life-threatening allergic reaction if they consume this product.
The recalled "Chocolate Kokosh Cake" were distributed nationwide in retail stores and supermarkets. No other products are impacted.
The product comes in a 16 ounce, clear plastic package with a wraparound label. It is marked with a “last date sale” of April 30 printed on the back of the label and further identified with UPC #43711 18093 7.
This voluntary recall was initiated on April 5, 2017, after an unconfirmed report of an allergic reaction was investigated by Orthodox Baking Co. and it revealed that the almond paste-containing cake was distributed in packaging that identified in the ingredient declaration the presence of “kernel paste” instead of “almond paste”. The problem was caused by a labeling error limited to this item.
Production of the product has been suspended until FDA and the company are certain that the problem has been corrected.
Orthodox Baking has informed the FDA of our actions.
Consumers who have purchased 16 ounce packages of “Chocolate Kokosh Cake" chocolate filled cake are urged to return them to the place of purchase for a full refund.
Due to Passover Holiday consumers with questions may contact the company only during these specific dates and times: Thursday, April 13, 2017 from 1PM to 3PM EDST at the following number 1- 347-450-7077